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Frequently Asked Questions

Everything you need to know about using FlightSales.ca

Getting Started

How do I find the best flight deals?

Browse our curated selection of flight deals on the homepage. Use the search bar to filter by destination, category, or description. Premium members get access to exclusive deals and early notifications.

What's the difference between Free and Premium plans?

Free members can view standard deals. Premium members get early access to new deals, exclusive premium offers, and priority customer support. Premium deals are marked with a special badge.

How do I book a flight?

Click the 'Book Now' button on any flight deal card. You'll be redirected to the airline or booking partner's website to complete your reservation securely.

Account & Billing

How do I upgrade to Premium?

Visit the Pricing page and select the Premium plan. You can upgrade at any time to unlock exclusive features and deals.

Can I cancel my Premium subscription?

Yes, you can cancel your Premium subscription at any time from your account settings. You'll continue to have access until the end of your billing period.

How do I update my payment information?

You can manage your payment information through your account settings or by contacting our support team.

Deals & Destinations

How often are new deals added?

We update our deals daily with the latest offers from our travel partners. Premium members receive notifications when new deals matching their preferences are available.

Are the prices shown final?

Prices are accurate at the time of listing, but may vary based on availability and booking date. Always confirm the final price on the booking partner's website.

Can I filter deals by destination?

Yes! Visit our Destinations page to filter deals by region (Europe, Asia, Americas, Africa) or use the category filter on the main page.

Support & Contact

How do I contact customer support?

You can reach us through our Contact page, email us directly, or use the chat feature on our website. Premium members receive priority support.

What if I have an issue with a booking?

For booking-related issues, please contact the airline or booking partner directly. If you need assistance, our support team can help guide you to the right resources.

Do you offer refunds?

Refund policies vary by booking partner. Please review the terms and conditions on the booking partner's website. We can help connect you with the right support channels.